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Contact & rental supportPlanning a gadget rental, organising an event or need help with a booking? Find the costs, requirements and handover details here.
Checking dates is an enquiry. A rental is reserved only after we confirm it with you.
Deposit refunds: inspection within 24 hours of return; undisputed balance within two working days after inspection.
Full rental termsYes. Our Events page covers campus console try-out booths and small company gaming or karaoke activities, with setup and facilitation discussed around your plans. Contact us on WhatsApp to discuss your venue, guests and requirements for a personalised quote.
The default refundable deposit is 33.33% of the equipment’s stated value, separate from the rental fee. A fixed RM deposit shown on a gadget’s product page takes precedence. Product cards and device pages show the exact RM deposit when the gadget value is available. Otherwise, ask us for the value and exact deposit before confirming. We inspect returns within 24 hours and refund the undisputed deposit balance within two working days after inspection.
Our service areas are Selangor, Kuala Lumpur and Seremban. Confirm the exact pickup point or delivery address before booking. Delivery availability and charges are quoted before confirmation; delivery is not automatically included in the rental fee.
We accept DuitNow or bank transfer. Payment instructions are confirmed through our published business WhatsApp number. We do not take payment through a checkout on this website.
Cancellation is free at least 24 hours before the agreed rental start. Later cancellation is charged at 20% of the total rental fee, excluding the refundable deposit. For a RM200 rental, that is RM40. If the rental has not begun and no equipment has been handed over, the deposit is returned in full.
Late return costs 2× the gadget’s standard single-day rate per overdue calendar day, using Malaysia time. Any part of a calendar day counts. The discounted longer-rental rate does not apply to the late charge. For example, returning Tuesday at 1am after a Monday 10pm deadline counts as two late calendar days. Your confirmation states the agreed return deadline. Contact us before the deadline to request an extension; availability and approval are required.
Open “Rates & included items” on a product card or “In the box” on its device page. The device page also contains the gadget’s rental instructions. Confirm any accessories essential to your plans before booking.
Contact us with the gadget name, your dates and a description of the issue. A photo or video can help. Stop using equipment that appears damaged or unsafe, and contact us before attempting repairs.
For gadget rentals, send your gadget, dates and pickup or delivery area. For events, share the venue, event type and expected guests. Hours indicate when you can contact us; availability and arrangements are confirmed personally.
